Shipping Policy
Thank you for visiting and shopping at Siamur.com. We are committed to providing excellent customer service and a seamless shopping experience. The following are the terms and conditions that constitute our Shipping Policy.
Currently, we just ship within the USA.
Shipping Method:
Orders are usually shipped within 7-14 days. (Monday – Friday) using UPS or FedEx. For Large items we used LTL.
Handling time: 2-3 days (MONDAY - FRIDAY)
Transit time: 7-14 days (MONDAY - FRIDAY)
Shipping rates are:
$20.00 for every orders of USA
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We ship all our products from Thailand to the United States using reliable carriers to ensure timely and safe delivery.
Estimated delivery time from Thailand is 7-14 business days. Please note that this is an estimate, and actual delivery times may vary depending on factors such as customs clearance and the shipping carrier's performance.
- Overnight or expedited shipping is currently not available for orders placed on our website.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Siamur.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Siamur.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Once your order has been confirmed, it is modified or canceled.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at support@siamur.com.
we'll try our most glorious you.
Customer Support:
Phone: +1 430-264-3097
Mail: support@siamur.com